Refund Policy

Satisfaction & Support Promise

Psychic Alura

Your experience matters deeply to us. Every reading from Psychic Alura is created with care, intention, and respect for your personal journey. Our goal is for each reading to feel meaningful, insightful, and supportive—never rushed or impersonal.

If for any reason your reading does not resonate, please contact us at support@psychicalura.com. We will thoughtfully review your experience and do our best to ensure you feel heard, supported, and treated fairly.

Order Changes & Cancellations

Because readings begin preparation shortly after an order is placed, requests to cancel or modify an order must be submitted within 2 hours of purchase by emailing support@psychicalura.com.

Requests made after this 2-hour window may be eligible for store credit toward a future reading, depending on the status of the order.

Follow-Up Readings

Each reading includes 30 days of complimentary follow-up guidance, allowing you to ask clarifying questions or explore insights connected to your original reading.

To provide continued support, follow-up access may renew automatically on a monthly basis. You may cancel or manage your renewal at any time through your customer account or designated subscription management link.

Refund Policy

Psychic Alura provides personalized digital spiritual services rather than physical goods. Because each reading is uniquely created for you, completed readings are non-refundable.

That said, your satisfaction is important to us. If you have concerns about your experience, we encourage you to reach out so we can review your situation with care.

Thank you for placing your trust in Psychic Alura and allowing us to support you during moments of reflection, clarity, and growth.